Privacy Statement

This CMOS Sensors Privacy Statement only applies to personal information you have shared with the CMOS Sensors Group. This CMOS Sensors Privacy Statement does not apply to CUSA MyCanon Account holders, Canon ID Account holders, CUSA job applicants, current employees, or former employees, any information shared with other CUSA product groups, or other B2B business users. If you are a CUSA MyCanon Account holder, or CUSA job applicant or former employee, please refer to the CUSA Privacy Statement. If you are a Canon ID Account holder, please refer to the Canon ID Privacy Policy. If you are a B2B user, please refer to the Privacy Statement(s) for the applicable B2B website(s).

CMOS Sensors Privacy Statement

Last updated: January 1, 2023

If you are a California resident, you have certain rights under the California Privacy Rights Act (“CPRA”). You can learn more about your rights below at the California Privacy Rights section of this Privacy Statement.

THE INFORMATION WE COLLECT AND HOW WE COLLECT IT
HOW WE USE THE INFORMATION WE COLLECT
HOW WE DISCLOSE THE INFORMATION WE COLLECT
OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION
YOUR PRIVACY RIGHTS, CHOICE AND ACCESS
CALIFORNIA PRIVACY RIGHTS
THIRD-PARTY LINKS AND INTEREST-BASED MARKETING
SECURITY
TRANSFER TO OTHER COUNTRIES
RIGHT TO MODIFY THIS PRIVACY STATEMENT
HOW TO CONTACT US

The CMOS (Complementary Metal Oxide Semiconductor) Sensors Group (“CSG,” “we,” “us” or “our”) of Canon U.S.A., Inc. (“CUSA”) respects your concerns about privacy and values its relationship with you. This CMOS Sensors privacy statement (the “Privacy Statement”) is intended to inform you of the types of information we collect from you, either online through this website, or through the products, services, solutions, software, websites, interactive features, forms, and any other goods and services offered, owned, or operated by CSG, or your interaction with our employees, agents or contractors, or subsites in relation to our CMOS sensors (“Sensors”) (collectively, the “Services”), whether accessed online via a computer, tablet, mobile device, or any other technology or device now known or hereafter developed (each a “Device”), or offline, as well as our practices regarding the collection, use, and disclosure of that information.

The Services are intended for business use by business users.

Please read this Privacy Statement carefully, because by using the Services, you are acknowledging that you have read, understand and agree to the terms of this Privacy Statement, and consent to the manner in which we may collect, use and disclose the information described herein. In addition, by using the Services, you are acknowledging that you have read, understand and agree to the CMOS Sensors Terms of Use, which govern your use of the Services, and any content you submit or purchases you make via the Services. While this Privacy Statement is intended to generally describe our privacy practices, our goal is to also provide more detailed information at times when it is most meaningful to you. Please look for these notices within our Services. If you do not agree to the terms of this Privacy Statement and the CMOS Sensors Terms of Use, you are not permitted to access or use the Services.

1. THE INFORMATION WE COLLECT AND HOW WE COLLECT IT

We and our service providers may collect information when you provide information to us and when information is collected automatically from your interaction with the Services.

Personal Information. You may choose to give us personal information online to allow us to communicate with you, process your orders, or provide you with Services. Our online forms may ask for a small amount of relevant information, such as name, company name, email address, postal address, and telephone number.

The types of personal information CSG may collect from you may include:

Business contact information, such as name, postal address, phone number, email address and website;
Other unique information such as product functionality, product and service preferences, and contact preferences;
Geolocation data such as your Internet Protocol (IP) address, physical location (with your express consent), and other similar location information collected when you interact with the Services;
Details of the products and services you have purchased from us or which you have inquired about, together with any additional information necessary to deliver those products and services and to respond to your inquiries;
Technical information related to your device (including model, serial number, unique device identifier, diagnostic information, usage data, system logs, application configurations, consumables status, etc.);
Any additional information relating to you that you provide to us directly through our websites or applications or indirectly through use of our websites, applications or online presence, through our representatives or otherwise; and
Information you provide to us through our service center, customer surveys or visits by our representatives from time to time.

Usage Information. In addition to the information you may voluntarily provide, CSG may collect information automatically when you access or use the Services or a website “powered by” another company on behalf of CSG through our use of data collection technologies, including web beacons, Cookies (as defined in the following paragraph), and embedded web links. These technologies collect certain traffic information that your browser sends to a website, such as your browser type and language, browser history, access times, and the address of the website from which you arrived. They may also collect information about your IP address, unique device identifier, geolocation information, clickstream behavior (e.g., the pages you view, the links you click, and other actions you take in connection with CSG websites or “powered by” websites) and product information. CSG may also use some of these technologies in connection with emails and communications sent from CSG and therefore may collect information using these tools when you open the email or click on a link contained in the email.

Below are some additional details on how we use Cookies and other technologies:

Cookies. Cookies are data files placed on a device when you use it to visit any of the Services (“Cookies”). We may use Cookies: (i) to collect and store certain information about you, (ii) for security purposes, (iii) to store your preferences and settings, (iv) to provide personalized product suggestions, (v) to maintain and improve our website, (vi) to generate analytics regarding the performance of the Services, (vii) to facilitate site navigation, and (viii) to personalize your experience while using the Services. Cookies can remain in your computer for the duration of a browsing session or for a predetermined period of time. Cookies that remain in your computer for the duration of a browsing session are called “session” cookies. Cookies that remain in your computer for a predetermined period of time are called “persistent” cookies. We may use persistent cookies to show you recently-viewed products, provide you with product or service recommendations, or otherwise provide you with a customized experience.

To see a list of Cookies being used on the Services, please click here.

If you would prefer not to accept Cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a Cookie, which lets you choose whether or not to accept it; (ii) disable existing Cookies; or (iii) set your browser to automatically reject any Cookies.

Please be aware that if you disable or reject Cookies, some features and services offered or present on the Services may be slower or may not work or display properly.

Other Technologies. We may use standard Internet technology, such as web beacons (also called clear GIFs or pixel tags) and other similar technologies, to track your use of our Services. We also may include web beacons in email messages, newsletters and advertisements to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the Services we offer and measure the overall effectiveness of our online content and the products and services we offer through the Services.

Analytics Services. We use web analytics tools such as Google Analytics to assist us in understanding how people use the Services and related marketing and promotions. To manage your preferences with respect to Google Analytics click here. You can opt out of data collection or use by Google Analytics by clicking the following link: https://tools.google.com/dlpage/gaoptout (requires you to install a browser add-on).

Collection by Other Companies. We may allow other companies, including our authorized service providers, advertising agencies and marketing partners to use tracking technologies, such as Cookies and web beacons, to collect information about your visits to this and other websites on the Services. This information generally enables them to track and gauge the effectiveness of our Services and of various marketing campaigns and to serve ads about goods and services that may be of interest to you when you visit other websites across the Internet.

2. HOW WE USE THE INFORMATION WE COLLECT

Personal Information. We may store, analyze, combine, and otherwise use the information we collect, either directly or indirectly, to:

Improve the Services and the way we do business with our current and potential employees, customers, dealers, distributors and resellers;
Verify your identity;
Respond to your questions and requests;
Communicate with you about your transactions on the Services;
Deliver products and services you have requested;
Provide you with customer support;
Provide you with information about Canon, its Services, products and promotions, or any other offers that may be of interest to you, unless you opt out or request not to receive this information;
Perform research and analysis about usage and potential interest in our products, services, or content;
Develop and display content and advertising tailored to your interests on the Services;
Help us improve the overall accuracy and completeness of the information;
Allow us to deliver personalized and responsive Services, which can take actions based on the data you provide;
Enforce and ensure compliance with this Privacy Statement, the CMOS Sensors Terms of Use and applicable law, including to protect the rights, property or safety of CUSA, its parents, successors,
subsidiaries, affiliates and related entities (collectively, “Canon”), and CUSA’s and Canon’s affiliates, dealers, distributors and resellers or any other person and the copyright-protected content of the
Services, or for internal or external auditing purposes;
Prevent, detect or investigate a crime or other breach of law or requirement, loss prevention or fraud;
Support the technical functionality of the Services, develop new products and services, and analyze your use of the Services, including your interaction with advertising, products and services that are made available, linked to or offered in the Services; and
As otherwise stated in this Privacy Statement.

3. HOW WE DISCLOSE THE INFORMATION WE COLLECT

Affiliates

We are part of the Canon family of companies and may disclose your information to our affiliates which may be located outside of the country you reside and are located in, including, but not limited to, CUSA’s parent company Canon Inc., located in Japan.

Service Providers

We may work with other companies to help “power” all or part of the Services. These companies may collect your information on our behalf. We may also disclose your information to certain business partners and service providers, which may be located outside of the country you reside and are located in, to enable them to perform functions and process user data on our behalf consistent with this Privacy Statement. These companies include our data analytics providers, IT service providers and Internet Site Providers. In addition, if you inquire about products, services, software or other goods that CSG does not sell directly, we may forward your information to a CSG distributor, with your consent, and they may reach out to you about your needs and send marketing communications to you. In any event, we expect our service providers to use your information only to perform the service for which they are engaged, while also complying with all applicable laws, and pursuant to our instructions. You expressly consent to your information being used as set forth in this Section.

Legal Proceedings

We may also disclose your personal information:

In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law; (In such cases, we may raise or waive any legal objection or right available to us.)
When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of Canon, CSG, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; to address security or technical issues; or to enforce our website CMOS Sensors Terms of Use or other agreements or policies; and
In connection with a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

4. OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION

We will use your personal information:

With your consent, which you may withdraw at any time;
If it is in our legitimate interest to do so (for example, when we need to disclose your information to our business partners or service providers to provide the Services); or
If we need to do so in order to comply with a legal obligation.

5. YOUR PRIVACY RIGHTS, CHOICE AND ACCESS

Please note that submission of the form accessible via the link below only exercises your rights with respect to personal information you have shared with the CMOS Sensors Group.
You have the right to request us to:

Provide you with a copy of the personal information that we have collected about you, to the extent that we store or maintain that information;
Not send you marketing or promotional emails or other communications;
Correct or update your personal information;
Delete your personal information;
Stop processing your personal information;
Not disclose your personal information to third parties; and
Not contact you in the future.

If you wish to access or delete your personal information, please click here to submit your request.

If you wish to make any of the other above requests (for example, if you wish to submit a request to no longer receive communications, including marketing communications, from CSG), please:

Click unsubscribe in the email that you receive from us; or
E-mail us at sensor_info@cusa.canon.com.

Please note that where you unsubscribe from our marketing communications, we will keep a record of your communication information (including email address) to ensure we do not market to you in future. We may also send you other types of transactional and relationship email communications, such as service announcements and administrative notices without offering you the opportunity to opt out of receiving them. Additionally, the Business Information Communications Group of CUSA may communicate with you from time to time about certain office solutions that may be of interest to you.

We are under no obligation to store your personal information indefinitely and disclaim any liability arising out of, or related to, the destruction of such personal information.

It may not always be possible to completely remove or delete all of your personal information from our databases without some residual data remaining because of backups and other reasons. Additionally, please be aware that we may need to retain some of your personal information in order to maintain our records, comply with our legal obligations, resolve disputes, or enforce our agreements. We may also keep a record of correspondence with you (for example if you have made a complaint about a product or our Services) to protect us from a legal claim.

If you are a resident of the European Union and have any concerns that cannot be resolved, or that you choose not to resolve with us directly, you have the right to lodge a complaint with the supervisory authority for the European Union member state in which you reside or are located. A list of National Data Protection Authorities can be found here: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

6. CALIFORNIA PRIVACY RIGHTS

Collection, Disclosure, and Sale or Sharing of Personal Information

We collect, and in the last twelve (12) months, we have collected, disclosed for a business purpose and sold/shared the following categories of personal information:

Category of Personal Information	Specific Personal Information Collected	Disclosed for Business Purpose	Entities that We Disclose Personal Information to for a Business Purpose	Sold or Shared	Entities to Which We Sell or Share Personal Information
Personal Identifiers, such as name, email address, online identifiers and other information.	• Name • Postal address • Phone number • Email address • Website • Contact Preferences	Yes	• Affiliates • Service Providers • Other third parties when required by law or to protect Canon or other persons, as described in this Privacy Statement • Other third parties in connection with a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy	No	Not applicable
Payment Information	None	Not applicable	Not applicable	Not applicable	Not applicable
Protected Classification Characteristics, such as age, ethnicity and gender.	None	Not applicable	Not applicable	Not applicable	Not applicable
Commercial Information, such as Shopping History and other information relating to your hobbies, interests and shopping behavior.	• Product and service preferences • Products and services purchased • Technical information related to your device (including model, serial number, unique device identifier, diagnostic information, usage data, system logs, application configurations, consumables status, etc.); • Inquiries about products and services purchased • Service center responses • Customer survey responses • Feedback from visits by our representatives	Yes	• Affiliates • Service Providers • Other third parties when required by law or to protect Canon or other persons, as described in this Privacy Statement • Other third parties in connection with a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy	No	Not applicable
Internet/Network Information, such as IP address, Device Information, and Log and Analytics Data.	• IP address • Browser type • Browser language • Browser history • Access times • Originating website (referring URL) • Unique device identifier • Clickstream behavior	Yes	• Affiliates • Service Providers • Other third parties when required by law or to protect Canon or other persons, as described in this Privacy Statement • Other third parties in connection with a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy	No	Not applicable
Geolocation Data, such as Location Information from your device or estimated based on your IP address.	IP Address	Yes	• Affiliates • Service Providers	No	Not applicable
Sensory Information, such as recordings of phone calls between you and us, where permitted by law.	None	Not applicable	Not applicable	Not applicable	Not applicable
Other Personal Information, such as information you post on our platform or on social media pages, and information you submit to us.	None	Not applicable	Not applicable	Not applicable	Not applicable
Inferences, such as predictions about your interests and preferences drawn to create a profile.	None	Not applicable	Not applicable	Not applicable	Not applicable
Sensitive Personal Information, such as log-in information, biometric information, or precise geolocation	None	Not applicable	Not applicable	Not applicable	Not applicable

CSG may disclose your personal information to service providers that support our businesses and perform services on our behalf, such as companies that deliver email marketing messages that you have requested from us. However, CSG does not sell your personal information to, or share your personal information with, third parties.

Sensitive Personal Information

We do not collect any sensitive personal information.

Personal Information of Children Under Age 16

We do not collect, sell or share personal information of users we know to be less than 16 years of age.

Retention of Your Personal Information

For each of these categories of personal information, we retain your information for as long as it is reasonably necessary for the purposes for which the information was collected, and in accordance with applicable retention policies. The criteria used to determine our retention policies include the length of our relationship with you, your requests, ongoing contract and service obligations, and our legal obligations. We also retain information as otherwise required by applicable law.

Sources of Your Personal Information

As described above in the “The Information We Collect and How We Collect It” section, we collect information directly from you when you provide it to us, automatically using cookies and other tracking technologies, from the categories of third parties listed in that section, and from publicly or commercially available sources that we deem credible.

For further information, you can also see the “The Information We Collect and How We Collect It” section above.

Purposes for Your Personal Information

We collect or disclose personal information about you for the business purposes further described in the “How We Use The Information We Collect” section above.

Do Not Track

Some browsers offer you the ability to opt out of cookie-based and other online tracking, which may be considered a “sale” or “sharing” of your personal information. As we do not sell or share any personal information as defined by the CPRA, if you activate a browser-based opt-out signal sent through the Global Privacy Control, we cannot effectuate your request.

The CSG website is not currently configured to recognize “do not track” or other browser-based signals. However, other settings within your browser may permit you to block Cookies or other technology that enable websites to collect information that can be used to tailor advertisements to your interest. Please check your browser’s settings or consult your browser’s help information for more details. To learn more about browser tracking signals and Do Not Track please visit allaboutdnt.org.

Your California Privacy Rights

If you are a California resident, you have the right, under the California Privacy Rights Act (“CPRA”), to:

Access, request and receive a portable copy of the personal information that we have collected about you in the last 12 months, and specifically:
- The categories and specific pieces of personal information we have collected about you;
- The categories of the sources of the personal information;
- The purposes for which your personal information is collected and used;
- The categories of personal information that the business disclosed for a business purpose, and for each category identified, the categories of third parties to whom that particular category of personal information was disclosed;
- The categories of personal information that the business sold or shared, and for each category identified, the categories of third parties to whom that particular category of personal information was sold or shared;
Correct inaccuracies in your personal information;
Delete your personal information; and
Not be discriminated against by us for exercising any of these rights.

Right to Request Deletion of Personal Information

You have a right to request us to delete your personal information. Upon verifying the validity of a deletion request, we will honor your request, and, if applicable, instruct any service providers and/or third parties to which we have disclosed your personal information to delete your personal information; however, please be aware that we may need to retain some of your information in order to maintain our records, comply with our legal obligations, resolve disputes, or enforce our agreements. It may not always be possible to completely remove or delete all of your information from our databases without some residual data remaining because of backups and other reasons. We may also keep a record of correspondence with you (for example if you have made a complaint about a product or our Services) to protect us from a legal claim.

Exercising Your Rights

To submit your CPRA request with respect to personal information collected by CSG in connection with use of the Services, please:

click here; or
call 1-855-245-3277.

In your request, please identify yourself as a business user of CMOS Sensors Services.

When you submit a request to us, we will verify your identity before processing the request. In order to protect your personal information, you may be asked to provide two (2) or three (3) pieces of information to match our records so that we can reasonably verify your identity.

Authorized Agents

If you are a California resident and would like to designate an authorized agent to submit certain requests on your behalf, please send an email to the following email address: designatedagentrequest@cusa.canon.com. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request.

If you are an agent of a California resident and would like to submit a request on behalf of a California resident, please submit the request to the following email address: designatedagentrequest@cusa.canon.com. After you submit the request, and if the request is not subject to an exemption or exception, we will require additional information to verify the identity of the California resident, as well as your authority to act on behalf of the California resident.

California “Shine the Light” Disclosure

California Civil Code Section 1798.83 gives California residents the right to request, from a business with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business discloses to third parties for direct marketing purposes by such third party, and the identities of the third parties with whom the business has disclosed such information during the immediately preceding year. The CMOS Sensors Group does not disclose your personal information to third parties for direct marketing purposes by such third party.

The CMOS Sensors Group may disclose your personal information to service providers that support our businesses and perform services on our behalf, such as companies that deliver email marketing messages that you have requested from us. The CMOS Sensors Group does not sell your personal information to third parties, and does not share your personal information with third parties.

Our U.S. visitors may have shared information with other CUSA product groups. If you are a California resident and wish to exercise your CPRA rights with respect to personal information you have shared with other CUSA product groups, click here.

Financial Incentives

From time to time, we may offer you certain financial incentives permitted by law (such as coupons, samples, and loyalty programs) in exchange for the collection, retention, or use of certain personal information about you. Each financial incentive related to the collection and use of personal information is based upon our reasonable, good-faith determination of the estimated value of such information to our business, taking into consideration the value of the offer itself and the anticipated revenue generation that may be realized by rewarding brand loyalty and repeat purchases. When you opt into a financial incentive, we will provide information about the specific terms of the financial incentive, such as the categories of personal information required to be disclosed, retained, shared or sold, in exchange for the benefit you may receive. You can opt out of a financial incentive at any time by contacting us, by clicking here, or by following the instructions on how to opt in or opt out, on the webpage or form where the financial incentive is made available.

7. THIRD-PARTY LINKS AND INTEREST-BASED MARKETING

Links. There are a number of places on our Services where you may click on a link to access other websites that do not operate under this Privacy Statement. For example, if you click on an advertisement, a third-party logo on the Services, or a link to the website of a company that may partner with CSG, you may be taken to a website that we do not control. These third-party platforms or websites may independently solicit and collect information, including personal information, from you. We are not responsible for the privacy practices of these platforms and websites and cannot guarantee the security of any user data collected there. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the “privacy” link typically located at the bottom of the web page you are visiting.

Do Not Track. The CSG website is not currently configured to recognize “do not track” or other browser-based signals. However, other settings within your browser may permit you to block Cookies or other technology that enable websites to collect information that can be used to tailor advertisements to your interest. Please check your browser’s settings or consult your browser’s help information for more details. To learn more about browser tracking signals and Do Not Track please visit allaboutdnt.org.

8. SECURITY

When you submit information to CSG through the Services, you should be aware that your information is transmitted across multiple computer systems on the Internet. Although we use reasonable and appropriate physical, technical and organizational security measures to protect your information from accidental loss and from unauthorized access, use, alteration and disclosure, no method of transmitting or storing electronic data on the Internet is ever completely secure, and we do not guarantee the security of such information at any time.

9. TRANSFER TO OTHER COUNTRIES

While CUSA is a U.S. company, CSG may collect and you may provide us with information wherever you are located. The servers that process the data you provide us, and the call center you are connected to via the Services, are located in the United States, Japan and other jurisdictions. By using the Services, or providing us with any information, you understand that the collection, processing, maintenance, transfer and storage of such information will occur in the United States, Japan and other countries where the privacy laws may be different from those in the country where you reside or are located, and waive any claims relating to the collection, processing, maintenance, transfer or storage of data outside of such country.

10. RIGHT TO MODIFY THIS PRIVACY STATEMENT

We reserve the right to modify this Privacy Statement at any time at our sole discretion. If we modify the Privacy Statement, we will post the revised statement here, with an updated revision date. Changes will be effective immediately (except for material changes) upon the posting of the revised Privacy Statement on the Services. In the event we make material changes to this Privacy Statement, we will notify you through the Services prior to the changes taking effect. Please note that if you do not agree to the modified Privacy Statement, you may not use the Services. Your continued use of the Services following the posting of the changes or any applicable notice period will mean that you accept those changes.

11. HOW TO CONTACT US

Should you have questions or concerns about this Privacy Statement, please send us an e-mail at sensor_info@cusa.canon.com or mail your inquiry to CSG at Canon U.S.A., Inc. – Customer Privacy, Attention: Web Support Group, One Canon Park, Melville, New York 11747. In your request, please identify yourself as a business user of CMOS Sensors Services. We hope that CSG will be able to resolve any concerns you may have. However, if you are still not satisfied, you may contact your local data protection authority. A list of National Data Protection Authorities can be found here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.